IT Support Nottingham | Computer Consultants

Computer Consultant0115 824 2270

WHY CHOOSE US

You will find us different to our competitors and here’s why

Photos of our team

Our Team

We are techie and a bit nerdy but we’ve also on your level! We are approachable and always happy to help. You can count on us to resolve your issues quickly without disruption to your day

We believe that what we offer is different to our competition, and here’s why:

SLAs (Service Level Agreements) are our way to make promises, and then deliver on them. We have a fabulous ticketing system that helps us stay in touch and keep on top of your issues with ease. This helps us fix things for you faster than ever before, but also keep you informed throughout the entire process.

We have different Ideas
We respond to your IT support requests

Responsive is Halchax

When you are in a situation, you don’t want to wait or be put on hold. That’s exactly why you’ll never hear elevator music when calling us or be asked to leave a message. When you call our number, you get to talk to a person, right away, every call.

Our pricing is not just competitive, but also perfect for SME’s

We can create a customised pricing package made to fit your business’ budget and needs.

Plan to suit all budgets
Ticketing system for support tickets

We are proactive in our methods:

We have cutting-edge monitoring systems that lets us stay on top of things, so that we can fix problems before you even notice them.

We’re in your business like the dimond in your ring.. cutting edge

We’re always seeking out new technology and pursuing the latest innovations!

We’re always on the hunt for any edge we can give to our customers to stay well ahead of the pack.

Leading technology for SME's

Looking to see what the cloud can do for you?

We’re experts in helping companies decide if and how they can utilise cloud technology. It’s possible that your whole business could operate in the cloud but it’s not right for everyone, let us help you decide.

Cloud Computing
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Some Customers You Might Know.

We’re incredibly proud to work with all our customers, from one man bands right up to some of the huge household brands you might recognise here. From small Nottingham businesses to nationwide companies, we have it covered!

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Cox’s Blinds

In choosing you I got all of this! The equipment you have supplied was not only excellent value but also set up for my exact needs. We can now share data between home and work easily. I can even access my laptop remotely from my tablet! The decision to use Office 365 has been well worth it, even I can get my computer do what I want it to do… I feel your professionalism only serves to enhance my reputation

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Martin High School

As a School we have over 1000 users and any problems that How-Chan came across where dealt with quickly. How-Chan would also explain exactly what he was doing and had no hesitation in sharing his abundant knowledge. The migration went smoothly and without any issues… I would have no hesitation in recommending Halchax IT solutions. We will certainly be using them for our future IT projects.

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JRB Accountancy

It was a weight off my mind knowing that after telling you what I required from my system, you and How Chan just set about building and installing it with minimal fuss, The system has worked brilliantly from day one… what has really impressed me is the efficiency at resolving any issues that arise. including out of hours service to minimise my downtime. For this reason (and many more) I would not hesitate to recommend Hatchax Ltd.

We are on your level

You’ll never have a conversation with us where we burden you with tech jargon or fancy words. We understand your needs and stresses, and after speaking with us, you’ll believe that we just get it.

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on your level