WHY CHOOSE US
You will find us different to our competitors and here’s why
Our Team
We are techie and a bit nerdy but we’ve also on your level! We are approachable and always happy to help. You can count on us to resolve your issues quickly without disruption to your day
We believe that what we offer is different to our competition, and here’s why:
SLAs (Service Level Agreements) are our way to make promises, and then deliver on them. We have a fabulous ticketing system that helps us stay in touch and keep on top of your issues with ease. This helps us fix things for you faster than ever before, but also keep you informed throughout the entire process.
Responsive is Nottingham IT Support
When you are in a situation, you don’t want to wait or be put on hold. That’s exactly why you’ll never hear elevator music when calling us or be asked to leave a message. When you call our number, you get to talk to a person, right away, every call.
Our pricing is not just competitive, but also perfect for SME’s
We can create a customised pricing package made to fit your business’ budget and needs.
We are proactive in our methods:
We have cutting-edge monitoring systems that lets us stay on top of things, so that we can fix problems before you even notice them.
We’re in your business like the dimond in your ring.. cutting edge
We’re always seeking out new technology and pursuing the latest innovations!
We’re always on the hunt for any edge we can give to our customers to stay well ahead of the pack.
Cox’s Blinds
In choosing you I got all of this! The equipment you have supplied was not only excellent value but also set up for my exact needs. We can now share data between home and work easily. I can even access my laptop remotely from my tablet! The decision to use Office 365 has been well worth it, even I can get my computer do what I want it to do… I feel your professionalism only serves to enhance my reputation
Martin High School
As a School we have over 1000 users and any problems that How-Chan came across where dealt with quickly. How-Chan would also explain exactly what he was doing and had no hesitation in sharing his abundant knowledge. The migration went smoothly and without any issues… I would have no hesitation in recommending Nottingham IT Support IT solutions. We will certainly be using them for our future IT projects.
JRB Accountancy
It was a weight off my mind knowing that after telling you what I required from my system, you and How Chan just set about building and installing it with minimal fuss, The system has worked brilliantly from day one… what has really impressed me is the efficiency at resolving any issues that arise. including out of hours service to minimise my downtime. For this reason (and many more) I would not hesitate to recommend Hatchax Ltd.
We are on your level
You’ll never have a conversation with us where we burden you with tech jargon or fancy words. We understand your needs and stresses, and after speaking with us, you’ll believe that we just get it.
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