IT Support Nottingham | Computer Consultants

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Cromford Cars offer an 8-point guarantee for all vehicles they sell to make sure their customers know exactly what they are getting, but this got me thinking – what do people think IT Support really is? So I asked a few people.

The answers I got from customers, friends and family ranged from “You just make it work when I can’t.” to “The people who keep our systems running.” The general feeling was the same – IT Support are the people you call when you have a problem.

This is of course true – any issue not solved with the basics and you call in your trust IT support team to resolve the issue. But IT Support, certainly as far as Nottingham IT Support are concerned, is much more than this. IT Support is working constantly to keep systems running as they should. Our aim is to do everything possible to make sure you do not need to pick up the phone and call IT Support because something has stopped working.

Whether the starting point is a completely new system, or Nottingham IT Support are asked to take over the support of an existing IT infrastructure, our team of technical experts ensure everything is running as it should, always advising the customer of any relevant improvements which could be made. As a Maintenance and Support Agreement continues a regime of server monitoring, server health checks, anti-virus software management and backup management (to name just a few services) is carried out in the background, minimising the chance of any system failures which cost time and money.

December 14, 2015

What Is IT Support?

Last week I was on-site with one of our customers – a used car sales company in North Derbyshire. Whilst chatting to the company’s managing director the topic of perceived services came up – what people were expecting for their money. Cromford Cars offer an 8-point guarantee for all vehicles they sell to make sure their customers know exactly what they are getting, but this got me thinking – what do people think IT Support really is? So I asked a few people. The answers I got from customers, friends and family ranged from “You just make it work when I can’t.” to “The people who keep our systems running.” The general feeling was the same – IT Support are the people you call when you have a problem. This is of course true – any issue not solved with the basics and you call in your trust IT support […]

December 14, 2015

How Much Storage Do I Need?

Virtually all the Microsoft Office 365 packages include 1 TB of OneDrive storage space per user. This gives you the ability to access all your files (not just your Microsoft Office files) anywhere, on a host of different devices using a system that is certified by the EU for its security. What’s more, all of your data is fully backed up, across multiple locations. But what is 1 TB, and is that enough? The short answers to this are ‘about the same size as a standard desktop computer hard disk’ and ‘yes, it is probably plenty’, but lets find out. Firstly, lets talk about how big 1 TB is. Well that’s easy – it is 1,024 GB or 1,048,576 MB or 1,099,511,627,776 bytes. In slightly more useful terms it is about 350,000 photographs, or over 7 million word processor files! So, we now know how big 1 TB is, but […]

December 14, 2015

Nottingham IT Support IT Solutions Nottingham HQ Opening

With our new offices now up and running it was time for some of our friends to come and check it out, last Wednesday they did! After a day of spring-cleaning (only briefly interrupted by a delivery of more equipment for our private cloud demonstration platform) it was time for a glass of something fizzy to celebrate the next chapter in the Nottingham IT Support story with about 30 of our friends and business contacts. Apart from the odd glass of champers, bucks fizz or coke (for those enduring Go Sober 2014!) some fantastic food was enjoyed courtesy of The Charde Oriental Restaurant and after the official business of the ‘grand office tour’ was taken care of chatting and laughter made up the rest of the evening. We at Nottingham IT Support had a great time, and we hope everyone who joined us for a few hours in our new […]